Pinnacle Sphere


Ensuring that your retail business provides the best possible customer service is vital to driving success. Being able to deliver services to your customers in a timely manner is key to a good customer service experience. However, where paper is involved, processes can inevitably become delayed, leading to both frustrated customers and employees.

The requirement to retain reports, invoices and receipts can lead to time consuming, unruly document management, compromising the security of your information.

Space is often an issue in retail establishments as many operate from a city centre location, which undoubtably has a large financial impact. We know that businesses need to utilise every square foot of their premises for core business activities.

Transform how
you work

Our digitalisation solutions are the ideal resolution to reduce your paper frustrations by scanning and archiving your documentation, allowing you to quickly retrieve information, whilst freeing up valuable floor space.

App technology for the Retail Sector

Xerox services for Digital Retailers

With Xerox retail business solutions, you can synchronise your communications to deliver a next-level customer experience. By transforming your approach to customer communications and point-of-sale messaging, you can reduce costs, increase efficiency and develop consistent multi-channel messaging that makes the right impact. 

Xerox for Intelligent Workplace Services

We know that the retail industry uses multiple documents for every step in the customer journey. Xerox Intelligent Workplace Services (IWS) will help you gain control of these processes, their compliance and reduce the costs with digitization and automation. We help you integrate and streamline processes to better serve your customers and employees. 


Xerox DocuShare Flex for Departments

Quickly and simply digitise and manage documents with Xerox Connect App for iManage. 

Every day legal professionals face challenges when storing and sharing files across their organisation. An intuitive in-house legal document management system will not only save money but also increase efficiency and collaboration.  

Xerox® Connect App for iManage is the leading provider of work product management solutions in the legal industry. Once installed, you can easily digitise and share hard-copy case files and other legal documents right from your Xerox multifunction printer. 

Used in conjunction with any Xerox ConnectKey technology-enabled printer device, this document management app allows you to browse and print files directly from your iManage account. And, the helpful search feature ensures users can retrieve stored files and share information more efficiently with colleagues and clients. 


Xerox Intelligent Workplace Services helped Baumax optimize their equipment fleet, eliminating inefficient equipment and introducing new productive and sustainable devices. 

Baumax has already seen the following benefits from Xerox MPS solution:

  • Reduction of devices by 42% and standardisation of the equipment used 
  • Additional monitoring and visibility over the print fleet and ability to control and plan costs 
  • Reduction of printing costs by 20%
  • Reduction of CO2 emissions 
  • Increased satisfaction of customers at Baumax stores 


Combine app technology with solutions

Contact us today and see how we can help you with ConnectKey Technology