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our customers feedback
working with & understanding
We know that change is never easy, but our approach of working collaboratively facilitates a smooth transition, with comprehensive training and support by phone, chat and email, quickly and effectively
pinnacle staff are always friendly and approachable. we as a company & myself personally, would have no hesitation in recommending pinnacle office equipment & xerox. the xerox managed services offer remote consumable replenishment, automated meter readings & break/fix requests, therefore ensuring that company deadlines are met, enabling me to concentrate on more vital areas of the business rather than printing issues
we gave our quote to our procurement service which couldn’t be beaten!. we have been so pleased with the product & have already had 5 iPad repairs and 2 replacements… no questions asked. technical support is immediate through our account manager & we have become genuine friends of pinnacle. i cant recommend them highly enough
we have used pinnacle for a few years now & have always enjoyed good service. with the assistance of our account manager, we were able to not only replace the miscellaneous inkjet & laser printers around the hospital with a fleet of managed xerox mfd’s……but it also reduced our quarterly print costs by about 50%…a great success for us!
we wanted to create a centralised print environment, eliminating the multi vendor, multi-branded print fleet. pinnacle was our solution! they understood what we wanted & delivered just that
Pinnacle’s aftercare support has been second to none, and the Managed Print
Solution has been a revelation dealing professionally and efficiently with any issues
this national charity has been working in partnership with pinnacle office equipment ltd for a number of years. we have successfully introduced a managed print solution across the organisation, which has resulted in significant cost & efficiency savings
pinnacle have made our back office so efficient that our managers & front desk staff have more time to listen to our guests & make them feel comfortable. in our business, that’s what gives us the competitive edge
we’re in good shape, everything works, availability is an all time high & everything is taken care of for us. what’s more, we have a clear understanding of exactly what we’re spending & saving
Account manager is regularly in contact and always keeps us up to date with new products and services
Really happy with the whole process, thanks Pinnacle
Excellent service, Pinnacle are a valued supplier
Excellent service and we have even recommended Pinnacle to other businesses
Really happy with the service that Pinnacle provide
Thank you for dealing with the issue on our Xerox printer, the team were fantastic – thanks very much!
Pinnacle – I can’t recommend them highly enough
It has been truly wonderful to meet so many lovely people and we cannot thank everyone at Pinnacle enough for their amazing hard work and their support over the last year
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